Renewals Expert
Octoenergy
Job details
- HYBRID
- FULL_TIME
- Weybridge (GB)
- United Kingdom
- Verified 2026-11-10
- Source: Octoenergy public LEVER source
Original job description
What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future.You will be joining our newly established Driver Success Team, a dedicated team responsible for maximising customer retention and satisfaction at the end of their lease agreement. Existing customers are not 'new leads'; they require a strategic, relationship-based approach, not a standard sales call. Your goal will be to convert upcoming lease renewals, win back 'controllable' leavers, and renew relationships by resolving issues directly, ensuring a great experience that encourages drivers to stay. This is a hybrid role, with 3 days per week based in our Weybridge office.
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