Director, Client Operations

Thinkahead

Job details

  • REMOTE
  • FULL_TIME
  • United States
  • United States
  • Verified 2026-11-06
  • Salary: USD 150,000–200,000/yr
  • Source: Thinkahead public LEVER source

Original job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.   At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.    We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.    We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

The Director of Client Operations is responsible for the strategic leadership, organizational design, and financial stewardship of the Client Operations function within an assigned region. Reporting to the VP of Operations and aligned to the EVP of Sales, this leader ensures operational rigor, forecasting discipline, and margin protection across their regional sales segment. 

In addition to regional accountability, each Director partners closely with peer Directors to ensure consistent governance standards, coverage models, and operational practices across the broader Client Operations organization. This role balances regional ownership with enterprise-wide functional alignment to support scalable growth and financial discipline. 

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