Full Time Front Desk Operations Assistant

Think Academy US

Job details

  • ONSITE
  • UNKNOWN
  • San Jose
  • Verified 2026-09-25
  • Source: Think Academy US public GREENHOUSE source

Original job description

Title : Front Desk & Operations Assistant

Location: Cupertino / Los Altos (Occasional support across sites)

Type: Full Time | 30-40  hrs/week (Tuesday–Sunday)

Compensation: $20–$25/hour (Based on experience)

Position Summary

Think Academy is seeking a reliable, detail-oriented, and service-minded Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations. This role ensures smooth campus functioning by helping with check-ins, material preparation, printing, supplies, and parent communication.It is ideal for someone who enjoys helping families, keeping things organized, and supporting the teaching team in a fast-paced educational environment.

Key Responsibilities  Administrative & Operational Support
  • Assist with daily office tasks, including printing, filing, material preparation, and basic data entry. 
  • Manage supply organization: monitor inventory, restock classroom materials, and prepare teaching kits. 
  • Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace. 
  • Help coordinate campus resources during peak times (weekends, special programs, etc.). 
 Front Desk & Customer Service
  • Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude. 
  • Support check-in processes, class reminders, and general parent inquiries. 
  • Assist with student gift redemption, merchandise distribution, and prize inventory. 
  • Provide basic program information and guide families to the appropriate staff members when needed. 
 Academic & Campus Support
  • Help prepare printed materials, worksheets, and classroom supplies for teachers. 
  • Support tracking of attendance, class handouts, and post-class procedures. 
  • Assist with weekend programs, camps, competitions, or open-house events with simple on-site tasks (sign-in, materials table, classroom setup). 
  • Maintain tidy and welcoming learning spaces across campus. 
Qualifications
  • Strong communication and customer service skills; enjoys working with families and students. 
  • Organized, dependable, and attentive to detail. 
  • Able to multitask and stay calm in a busy environment. 
  • Experience in administrative work, retail, hospitality, or education support is a plus. 
  • Able to work weekends and evenings based on program schedules. 
What We Offer
  • A supportive team environment with clear workflows and training. 
  • Opportunities to grow into academic operations, customer support, or campus coordination roles. 
  • Exposure to professional educators, fun learning programs, and a mission-driven culture focused on student success.

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