Sales Manager – Groups

Accorhotel

Job details

  • ONSITE
  • FULL_TIME
  • Dubai
  • United Arab Emirates
  • Verified 2026-11-05
  • Source: Accorhotel public SMARTRECRUITERS source

Original job description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description
  • Meet the sales objectives on a monthly, quarterly and yearly basis.
  • Solicit groups and banquet business through action plan preparation and execution.
  • Establish quotes based on group pricing strategy, confirming by written contracts.
  • Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms.
  • Maintain accounts, contact, activity and business details within Anais.
  • Work closely with the Catering & Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied.
  • Prepare weekly, monthly, quarterly and annual reports, as required.
  • Balance operational, administrative and heartists needs.
  • Follow departmental policies and procedures.
Qualifications
  • Previous 5-star hotel sales experience is required.
  • Established contacts with local DMC’s & corporate accounts required. Experience with international groups a plus.
  • Computer literate in Microsoft Window applications and/or relevant computer applications required.
  • University/College degree in a related discipline preferred.
  • Excellent communication skills, both written and verbal required.
  • Strong interpersonal and problem-solving abilities.
  • Highly accountable and reliable.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

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