Patient Case Coordinator

Artechinformationsystemllc

Job details

  • ONSITE
  • CONTRACT
  • Monroeville
  • United States
  • Verified 2026-09-25
  • Source: Artechinformationsystemllc public SMARTRECRUITERS source

Original job description

Company Description

Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Women-Owned IT Staffing Firm in the US and this may be your opportunity to join us! 

For more check: www.artechinfo.com

Job Description

Position Summary:

  • Will be taking inbound calls from patients, doctor offices and pharmacies.
  • Following a call script
  • Excellent Communication skills both written and verbal
  • Organized and Detailed
  • Do not need background in Health Insurance but would be a plus.
  • Outstanding Customer Service Skills
  • Good Data Entry Skills


Job Description:

  • Responsible for customer service and case management Answers basic clinical and program inquiries.
  • Coordinates access to therapies through the patients' healthcare providers. Schedules and conducts appropriate follow-up based on each patient's situation.
  • Facilitates access to appropriate support services, including reimbursement counselling, nursing hotline, and support.
  • Processes incoming enrollment forms for program. Follows up via phone, mail, and/or fax for missing enrollment information.
  • Supports payer research, health care policy library, and state management.
  • Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database.
  • Performs related duties as assigned.
  • Ability to communicate effectively both orally and in writing
  • Strong interpersonal skills Strong organizational skills; attention to detail
  • Ability to proficiently use computer and standard office equipment
  • Working knowledge of Microsoft Office Basic understanding of payer eligibility and benefits Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management
  • Ability to resolve associate issues effectively and efficiently
Qualifications

only W2

Additional Information

All your information will be kept confidential according to EEO guidelines.

Related jobs

Apply at company