Product Analytics Senior/Lead [Delivery]

Plata Card

Job details

  • ONSITE
  • UNKNOWN
  • Colombia
  • Verified 2026-11-10
  • Source: Plata Card public GREENHOUSE source

Original job description

We are launching our delivery operations in Colombia and are looking for a Product Analytics Senior/Lead to become the first analytics hire in this domain and build the function.

 

This role goes far beyond traditional analytics: you will shape how the delivery business works end-to-end – from defining KPIs and building reporting to designing delivery mechanics, ambassador models, and optimisation strategies. You will have a direct impact on how the product operates in a new market, leveraging existing learnings from Mexico while adapting them to Colombia’s specifics.

 

What you’ll do:
  • Own end-to-end analytics for the Colombia Delivery product, driving decisions across operations, product, and strategy
  • Build the core operational analytics from scratch: define key metrics, set up tracking, and ensure reliable calculation and reporting
  • Design and launch operational reporting to provide full transparency over delivery performance, costs, and service levels
  • Develop and optimise delivery mechanics, including zoning, routing, and delivery flows
  • Define and implement the logic behind delivery zones and operational processes
  • Design and analyse ambassador funnel: hiring, onboarding, performance, and retention
  • Develop motivation systems for ambassadors and evaluate their effectiveness
  • Identify key specifics of the Colombian market in terms of delivery and workforce dynamics, and reflect them in product and operational decisions
  • Partner closely with business stakeholders, turning ambiguous problems into actionable solutions  
  • Drive continuous improvements and optimisations across the delivery system
What makes you a great fit:
  • A mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.)
  • Expert knowledge of mathematical statistics, probability theory, and systematic thinking
  • Advanced SQL and Python 
  • Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insights
  • Ability to understand business objectives and transfer them into technical analytical tasks
  • Experience in building processes and scaling them in fast-paced environments
  • English proficiency (B1+) for effective collaboration within our international community
Our ways of working:
  • Innovative Spirit: a team from the best technical universities
  • Honest Feedback: valuing open, transparent communication
  • Supportive Team: a strong, collaborative community
  • Celebrating Achievements: recognising our wins together
  • High-Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances
Our benefits:
  • Relocation support to Colombia (Bogotá) with full visa & permit support to the employee and family
  • Flexible work from our office
  • Healthcare Coverage
  • Education Budget: Language lessons, professional training and certifications
  • Wellness Budget: Mental health and fitness activity reimbursements
  • Vacation policy: Annual leave and paid sick leave as per applicable policies

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