Customer Service Representative

Leverdemo713

Job details

  • REMOTE
  • FULL_TIME
  • New York
  • United States
  • Verified 2026-09-25
  • Salary: USD 38,500–40,000/yr
  • Source: Leverdemo713 public LEVER source

Original job description

Who We Are: We are leading the next wave of talent acquisition innovation with a candidate-centric recruiting model that helps companies engage candidates with meaningful experiences at the right time, in the right way, from first look to first day. Our Platform infuses automation and intelligence into today’s expanded recruiting cycle to increase the speed, quality, and cost-effectiveness of talent acquisition. 
A customer service representative should be able to interact with a customer and immediately get the context of their problem. Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away. If the issue the customer is facing is beyond the immediate scope of the support rep, they should learn to escalate the problem to the right internal team(s) and follow up with them regularly for updates on the progress.
In this position you will be the champion of our Continual Process Improvement plan.

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