Guest Service Agent

Baku Marriott Hotel Boulevard

Vakansiya məlumatları

  • ONSITE
  • PART_TIME
  • Azerbaijan
  • Yoxlanılıb 2026-11-11
  • Mənbə: JobSearch.az public vacancy listings

İş barədə məlumat

Department:  Front Office

Employer: Baku Boulevard Hotel Company LLC

Address: Baku, Azerbaijan, Khagani Rustamov street 4 C

Key Functions

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes;
  • Secure payment, verifying and adjusting billing as needed;
  • Provide guests with room and hotel information, directions, amenities and local interests;
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff;
  • Complete cashier and closing reports, counting the bank at the end of each shift securely;
  • Accept and record wake-up calls, delivering to the right department;
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities;
  • Keep contingency lists in case of emergency and communicate any necessary messages;
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities;
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems;
  • Follow company brand standards.

Job Requirements

  • Previous customer experience and the ability to work effectively under pressure;
  • Previous experience in cash handling;
  • Proficiency in Azerbaijani, English any additional language is preferable;
  • Must be proficient with computers;
  • Positive attitude and good communication skills;
  • Commitment to delivering a high level of customer service;
  • Willing to take initiative and work with little direction;
  • Ability to work as part of a team;
  • Must be able to work flexible hours, including early mornings, late evenings, weekends, and holidays.

Interested Candidates, please send your CV with subject “Guest Service Agent” to the e-mail address in the Apply for job button. Only shortlisted candidates will be invited to the further stages of the recruitment process.

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