Director, Operations Analytics & Infrastructure

Prosper

Job details

  • HYBRID
  • UNKNOWN
  • Phoenix
  • United States
  • Verified 2026-09-25
  • Salary: USD 208,000–258,000/yr
  • Source: Prosper public LEVER source

Original job description

Your Role In Our Mission 
The Director of Operations Analytics & Infrastructure leads three core functions in Ops: Analytics, Data Science, and Systems Infrastructure. Leading a total team of 24 across 4 direct reports in Phoenix, San Francisco, and remote locations, you will leverage data analytics, AI, and automation to drive business efficiency. Reporting to the VP of Operations, you will oversee core software infrastructure (Zendesk, LiveVox, NICE CXone) while ensuring system reliability, data governance, and regulatory compliance.

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