Account Manager, E-Commerce, Large Customer Sales (English, Japanese)
Job details
- ONSITE
- UNKNOWN
- Tokyo
- Japan
- Verified 2026-11-13
- Source: Google public Google Careers board
Original job description
About the jobBusinesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and the customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. Responsibilities- Serve as a trusted advisor to leading advertisers and media/creative agencies, leading strategic discussions to understand core marketing objectives, solve complex business challenges, and deliver high-touch customer support.
- Analyze complex client, campaign, and product performance datasets under tight deadlines to uncover key trends, form data-backed hypotheses, and develop comprehensive account strategies that drive campaign effectiveness.
- Collaborate with internal technical specialists and Google product experts to leverage emerging advertising features, implement innovative solutions, and continuously optimize campaign performance to maximize advertiser return on investment.
- Identify performance gaps and strategic growth opportunities to build and present compelling, tailored pitch proposals utilizing Google’s advertising suite, addressing client objections and expanding long-term advertiser investments.
- Work cross-functionally across internal teams to drive client success and develop impactful case studies that highlight successful campaigns and share actionable insights
- Bachelor's degree or equivalent practical experience.
- 5 years of industry experience in advertising, consultative sales, or business development, or 3 years of experience with an advanced degree.
- Ability to communicate in English and Japanese fluently to communicate with local and regional partners, customers, and stakeholders.
Preferred qualifications:
- 3 years of experience managing relationships with customers or agencies and service partners.
- Excellent analytical, investigative, and problem-solving skills, with experience leveraging statistics and research to build compelling, data-backed client narratives.
- Demonstrated ability to thrive and deliver results autonomously in fast-changing environments, with a strong commitment to immediately implementing feedback and unlearning ineffective patterns.
- Detail-oriented with the capability to efficiently manage and complete a high volume of top-quality work under pressure while maintaining exceptional dedication to client service.
- Outstanding leadership, organizational and teamwork skills.
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